Legal notice

1. Business Compliance Commitment

All store operations, product sales and cross-border logistics services comply with applicable U.S. e-commerce laws, international trade regulations and Shopify merchant operation rules. We will not sell counterfeit, infringing, prohibited or illegal products.

All customer orders are packaged and shipped from our U.S. logistics warehouse at 13445 Martin Luther King Jr Way S, supporting global delivery covering Australia, Austria, Belgium and another 233 countries and regions.

2. Personal Data Privacy Protection

We only collect necessary personal information (including name, shipping address, contact number, payment information) to complete order fulfillment, logistics distribution, after-sales return/refund processing and anti-fraud verification. We will never sell, rent or disclose customers’ private data to unrelated third parties without your explicit written consent.

3. Address Legal Disclaimer

  • Official Support Email: tenfold-hang-23@icloud.com
  • Official Support Phone: +1 (864)-350-1073
  • Logistics & Return Warehouse Address: 13445 Martin Luther King Jr Way S
Critical Disclaimer: The above warehouse address is solely used for outbound shipment and returned parcel receiving & processing. It is NOT our legally registered business address, corporate office or open physical retail store. Walk-in visits, in-person self-pickup and offline face-to-face consultations are not available at this location. All legal notices, dispute appeals and official communications must be submitted through the listed email and phone channels.

4. Intellectual Property Protection

All website text content, product photos, brand logos, page layout designs, graphic artwork and original creative content on this store are protected by United States copyright law and trademark law.

Unauthorized web scraping, copying, reproduction, modification, redistribution and commercial use of the above intellectual property content are strictly prohibited. We reserve the full right to initiate legal proceedings and claim compensation for any intellectual property infringement behavior.

5. Liability Limitation Clause

We shall not be held liable for indirect economic losses, lost profits, incidental damages or consequential losses caused by force majeure events, customs inspection & detention, third-party logistics delays, payment gateway failures, network outages and other uncontrollable external factors.

The maximum total compensation liability we bear for any single disputed order shall not exceed the actual amount you paid for that order at checkout.